RTD-2734 - Handmade 23 inch Deco Mesh Double Bow w/Lime Green Sheer Bow
Handmade 23 inch Deco ...
RTD-3063 - Wyndham House Eagle Blanket
Wyndham House Eagle Bl...
RTD-3849 - Red Crystal Charm Bracelet w/Paw Print Charms
Red Crystal Charm Brac...
RTD-2314 - Red Paper Treat Bags
Red Paper Treat Bags...
RTD-3030 - Chefmaster 19pc All Stainless Steel Barbeque Tool Set
Chefmaster 19pc All St...
RTD-3738 - Kid's Animal Umbrella - Butterfly
Kid's Animal Umbrella ...
RTD-3861 - Christmas Tree Aromatherapy Essential Oils Diffuser Stainless Steel Locket Necklace
Christmas Tree Aromath...
RTD-3089 - Digital Camo Water-Resistant Heavy-Duty 26 inch Tote Bag
Digital Camo Water-Res...
RTD-3258 - Red-Nosed Reindeer Antlers, Nose, Ears Costume Accessory Set
Red-Nosed Reindeer Ant...
RTD-3231 - Plastic Tongs Snowball Maker
Plastic Tongs Snowball...
RTD-3098 - Giovanni Navarre Genuine Leather 17 inch Tote Bag
Giovanni Navarre Genui...
RTD-3004 - Casual Outfitters Italian Stone Design Genuine Leather Cross Purse
Casual Outfitters Ital...
RTD-3848 - Stainless Steel 2-inch Stylish Cross Pendant Necklace
Stainless Steel 2-inch...
RTD-1094 - Wooden Cross Necklace - Christian Wood Cross w/cord
Wooden Cross Necklace ...
RTD Trading
Gifts and Party Supplies
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Most orders delivered within 3 business days!*   (*See ETAs.)
Contact: sales@rtdtrading.com

Frequently Asked Questions (FAQ)

(Questions and/or Answers may change without notice at discretion of RTD Trading Company)


Other Information Links:
Site Map
About Us
Privacy Policy
Frequently Asked Questions
Terms of Use / Return Policy
Contact Us

Our most popular question from new users is, "I'm trying to check-out, but it's saying that my username is invalid."

The answer is, "Check your e-mail and CLICK on the link within the registration confirmation e-mail you received." If you cannot find the e-mail, please check your junk e-mail folder. If you did not receive the registration confirmation e-mail, please either wait longer, contact us, re-register or Click Here.

REGISTRATION QUESTIONS

1. How do I register to use the RTD Trading Company website?
2. I need to change my registration. How do I do this?
3. I forgot my password and/or username. How do I get this info?
4. How is my registration contact information used?
5. I've registered, but have not received my confirmation e-mail.
6. Why is the FREE registration required?

OTHER QUESTIONS

1. How can I view my previous orders or my order history?
2. How long to I have to pay for my shopping cart contents?
3. What is the mailing address for RTD Trading Company?
4. What is Product Warranty and Return Policy?
5. What payment methods do you accept?
6. The shopping cart does not seem to be working. What's wrong?
7. Do you ship internationally?
8. How soon will you ship my order?
9. Is this merchandise brand new?
10. Do you ever offer FREE SHIPPING?


REGISTRATION QUESTIONS

1. How do I register to use the RTD Trading Company website?

You can register to use the RTD Trading Company website at our online registration form. Please read and follow our Terms and Conditions.

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2. I need to change my registration. How do I do this?

You can use our Change Registration form if you need to update your address, email address, or to change your user id or password.

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3. I forgot my password and/or username. How do I get this info?

RTDTrading.com can send your username and password to your registered email address. Just enter your email address in the Username/Password Request form.

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4. How is my registration contact information used?

We use your registration contact information to authorize your credit card transaction, to know where and to whom your purchase(s) need to be shipped, and to contact you regarding your purchase if needed. If, during your registration, you opted to join our e-mail list, your e-mail address will be used to send you e-mail notification of new features and special offers from RTD Trading Company. Also, please read our Privacy Policy.

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5. I've registered, but have not received my confirmation e-mail.

Please check your e-mail program's junk e-mail folder and then we recommend setting your e-mail options to allow e-mail from the rtdtrading.com website. If you've waited at least 10 minutes and you still have not received the e-mail, please E-mail Us using the e-mail address you registered with and we will manually confirm your registration for you.

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6. Why is the FREE registration required?

Registration is required to confirm your identity and to supply us with your valid billing address, shipping address and e-mail address so that your order can be properly processed. Please read our Privacy Policy.

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OTHER QUESTIONS

1. How can I view my previous orders or my order history?

You can use the Account Info link near the top of each webpage. Enter your User Name and Password to access your Order History and other account information.

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2. How long to I have to pay for my shopping cart contents?

Not very long. If you have not paid yet, your shopping cart contents will be removed after a period of 12 hours has passed since you put in your first item. But, if you come back later and find your cart empty, all you have to do is go back and pick out your items again, and put them in your new shopping cart.

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3. What is the mailing address for RTD Trading Company?

If you place an order to be paid by check or money order, our address will be supplied to you on your order finalization page and also in the order confirmation e-mail you will receive. If you need to return something, please Contact Us for a Return Authorization Number and we will supply you with our mailing address.

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4. What is Product Warranty and Return Policy?

We have a Satisfaction Guarantee as well as a Warranty against defective merchandise. Please see our Terms of Use page for details.

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5. What payment methods do you accept?

We accept VISA, MasterCard, Amex, Discover, PayPal and mailed checks/money orders.

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6. The shopping cart does not seem to be working. What's wrong?

Please check your Internet browser settings (Internet Explorer, Netscape, Firefox, etc.) and make sure you have Cookies turned on. If that does not help, then please read answer number 2 above (Click Here). If you cannot figure out the problem, please Contact Us.

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7. Do you ship internationally?

Yes. All international orders will ship via USPS Air Mail International with an ETA of 5 to 10 business days from date of shipment (see handling times shown on item pages). We no longer ship to Mexico. Any orders requesting shipment to Mexico will be cancelled.

Special International Shipping Notice:
At this time we are only shipping to the United States, U.S. Territories, and APO/FPO addresses.

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8. How soon will you ship my order?

Most orders ship out either the same day or the next day from when you place your order. Check the Availability Section on each product page for details. It will let you know whether the product is ready to ship within 24 hours, or whether it will take longer. Please note that all handling times and shipping ETAs are stated in business days and do not include weekends or holidays. If you have an important RUSH order, or just need to know your shipping date in advance, please Contact Us so that we can give you an estimated shipping date.

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9. Is this merchandise brand new?

All merchandise in our store is brand new unless otherwise noted in the item description. The only category which might contain used items would be the Collectibles category. Even then, it will be noted in the item description if the item is not new.

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10. Do you ever offer FREE SHIPPING?

Yes, we are currently offering free shipping if your product total comes to at least $49.00 or more. When we are offering free shipping, you will usually see a Free Shipping message near the top of the webpage.

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Other Information Links:
Site Map
About Us
Privacy Policy
Frequently Asked Questions
Terms of Use / Return Policy
Contact Us


Limited Time -
Free Shipping!

If your order is $49.00 or more, you get FREE Standard Shipping to the U.S.A.!

Fall and Thanksgiving Supplies

Christmas Decorations and Gifts

RTD Stocking Stuffers

RTD Gift Selections

Customer Feedback

"Super fast shipping ...cute item!"
"A+ Service, Fast shipping, flawless item, would use vendor again."
"Fast, no hassle transaction."
"Very good, reliable and prompt seller, excellent."
"Thank you! Recommend this seller! Great product!"
"Unbelievable delivery time. Great job. Thanks."
"Very pleased with items bought, fast shipping."
"Great Seller. Smooth transaction, thank you."
"Awesome!! Great transaction."


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