RTD Trading Terms & Conditions Copyright 2006 - 2010, RTD Trading, All Rights Reserved. RTD Trading, RTD Trading Company and RTDTrading.com are service marks and/or trademarks of RTD Trading By using this website and/or any of our other websites or web presences/outlets, you agree to follow these Terms and Conditions. RTD Trading provides this service for individuals, companies or organizations who wish to purchase our merchandise. At any time, we reserve the right to change the terms and/or format of this website without notification. Copyright information: All photos, images, layout, text and design belong to RTD Trading unless otherwise noted at the point of use. Nothing from this website, or any of our websites or web presences/outlets, may be copied, borrowed, or used without the express written permission of RTD Trading. Shipping We ship via United States Postal Service (USPS). Pickup service is not available as this is a mail-order business. Shipping insurance is included (for no additional charge) with all shipments. If you are the victim of shipping damages, please contact us immediately. International customers are responsible for any tax and duties imposed by their country. Tax and duties are not included in the shipping charges. Payment We accept VISA, MasterCard, Amex, Discover, PayPal and checks/money orders. Contact Us If you have any questions, please contact us via e-mail at sales@rtdtrading.com. Product Warranty & Return Policy If you are not completely satisfied with your purchase you may return the item(s) for full refund within 7 business days of delivery. (See exceptions below *) The customer is responsible for paying return postage. If possible, please include your original packing slip with your return and use the same packaging with which your item was originally shipped to you. Once we receive the returned merchandise (in the same condition in which it was sent, ie. no use, no abuse, no missing parts/pieces), we will issue you a full refund minus your original shipping charge. * Return Policy Exceptions Return Policy does not apply to items purchased in the Collectibles category. Return requests will be considered on a case-by-case basis, but normally these purchases are non-refundable. The same exception applies to Special Orders (orders for products or quantities that we do not normally stock), although we may allow such returns with a restocking fee of up to 20 percent of the purchase price. Please contact us via e-mail to receive a Return Merchandise Authorization number prior to returning any item. Items returned without an authorization number will be refused delivery. Other Information Links: About Us Frequently Asked Questions Privacy Policy Contact Us