Free shipping for orders over $29.00
Most orders ship out within 24 hours!* (*See ETAs.)
Copyright 2006 - 2018, RTD Trading Company, LLC. All Rights Reserved. RTD Trading, RTD Trading Company and RTDTrading.com are service marks and/or trademarks of RTD Trading Company, LLC
By using this website and/or any of our other websites or web presences/outlets, you agree to follow these Terms and Conditions.
RTD Trading Company provides this service for individuals, companies or organizations who wish to purchase our merchandise. We reserve our right to refuse such service and/or access to this website for any reason we deem necessary. At any time, we reserve the right to change the terms and/or format of this website without notification.
Once an order is placed, it usually can not be cancelled. In some cases, we might be able to cancel an order before it ships, however, the refund will be less a 20% restocking fee.
Hacking our prices is a criminal offense. Anyone caught hacking our product prices or shipping prices in order to lower their bill, will have their order cancelled and refunded minus a 50% administrative fee. We will also report such persons to U.S. authorities and their local authorities.
International Orders must ship to the same address as the billing address. International Orders which have a shipping address different from the billing address may be cancelled and refunded at the discretion of RTD Trading Company.
Right To Cancel And/Or Deny Services: RTD Trading Company reserves the right to cancel any order for any reason. RTD Trading Company reserves the right to deny sales and/or service to any person, business or other entity as we see fit in accordance with the law. This policy is in place for fraud prevention and loss prevention and is intended to deter possible credit card theft and possible identity theft. Some examples: (1) if the credit card billing name and/or billing address cannot be confirmed, (2) if the ship-to name and/or address is different from the credit card billing address, (3) if the credit card security code cannot be confirmed as valid, (4) if PayPal shipping address is different from the shipping address placed on file with us. (Reasons are not limited to only these examples.)
Copyright information: All photos, images, layout, text and design belong to RTD Trading Company or it's vendors unless otherwise noted at the point of use. Nothing from this website, or any of our websites or web presences/outlets, may be copied, borrowed, or used without the express written permission of RTD Trading Company.[ Return to Top ]
We ship via United States Postal Service (USPS). Large orders may ship via UPS at our option. Pickup service is not available at the current time.
Shipping insurance is included (for no additional charge) with all shipments to United States destinations.
For destinations outside the United States, shipping insurance is included for all packages weighing more than 4 pounds, and shipping insurance is not offered for packages weighing 4 pounds or less.
If you are the victim of shipping damages, please contact us immediately.
International customers are responsible for any tax and duties imposed by their country. Tax and duties are not included in the shipping charges.
To view more details regarding shipping, please click here.[ Return to Top ]
We accept VISA, MasterCard, Amex, Discover, PayPal and mailed checks/money orders.
Orders paid by credit cards may be cancelled by RTD Trading Company for any reason at the discretion of RTD Trading Company. In examples: (1) if the credit card billing name and/or billing address cannot be confirmed, (2) if the ship-to name and/or address is different from the credit card billing address, (3) if the credit card security code cannot be confirmed as valid.[ Return to Top ]
If you have any questions, please contact us via e-mail at firstname.lastname@example.org.
For other ways to contact us, please click here.[ Return to Top ]
PRODUCT WARRANTY & RETURN POLICY
In addition to our General Policies, by placing an order with us, you hereby agree to honor the following terms of our Return Policy.
Once you have received your order, if you are not completely satisfied with your purchase you may return the item(s) for full refund within 30 days of delivery. (See exceptions below *)
Note: All RETURNS for refund that received free shipping will be assessed an additional 25% RESTOCKING FEE over and above any other restocking fees that may be required by these terms.
The customer is responsible for paying return postage. If possible, please include your original packing slip with your return and use the same packaging with which your item was originally shipped to you. Be sure that your return package is postmarked within 30 days of the date you received it.
Please contact us via e-mail to receive a Return Merchandise Authorization number prior to returning any item. The RMA number must be written clearly underneath the To Address on the package.
Once we receive the returned merchandise (in the same condition in which it was sent, ie. no use, no abuse, no missing parts/pieces), we will issue you a full refund minus your original shipping charge.
* Return Policy Exceptions:
Note: Items returned without an authorization number, or not in accordance with the other stated conditions herein, will be either be refused delivery or, if we accept delivery, will either NOT be refunded at all or will be subject to a restocking fee of 20% of the purchase price, or more, depending upon whether your return impacts any quantity discounts you were given at the time of purchase. Furthermore, before applying a restocking fee adjustment, we have the right to adjust the original purchase price to the correct quantity discount based on the number of items you kept or did not return.
We reserve the right to waive any or all conditions of our own Return Policy, to the benefit of our customer, at our own discretion.[ Return to Top ]
SUGGESTED RETAIL PRICES
Any suggested retail prices displayed on our website are for reference and are not necessarily our present or former prices and are used to assist you in comparative shopping. A reference retail price is the full retail price of the same or similar merchandise offered by department stores, specialty shops and other non discount sellers; or our suggested retail replacement cost at open stock prices. No representation is hereby made that substantial sales are or will be made at the reference suggested retail price. Our suggested retail prices may be changed without notice. We suggest that you compare our prices with those offered by others. We believe our quality, service and guarantees make our products the best buy every time.[ Return to Top ]
We collect sales tax for purchases shipped into Texas. If you are in Texas and your purchase is tax exempt, please Contact Us before placing your order.
Use Tax Notice for Colorado, Kentucky, Louisiana, Oklahoma, Minnesota, New Jersey, North Dakota, Pennsylvania, Rhode Island, South Dakota, Vermont and Washington customers. Although we, as the seller, are not obligated to collect sales tax in your state, your purchase from RTD Trading Company is subject to sales tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the internet or by other remote means. Your state requires that you file a tax return at the end of the year reporting all of your purchases that were not taxed and pay tax on those purchases.
This notification is not exhaustive, as sales tax rules are changing constantly, so please review your own state's rules regarding the payment of sales and use taxes.